The definitive training module for those with a passion for hospitality and service. In this compact yet comprehensive 30-minute course, you'll join instructor Joe Caruselle in exploring every aspect of operating a greeting station with confidence and care. From locating and organizing necessary materials to the seamless setup of the 'green gate,' you will master the essential techniques for effective check-ins, the intricacies of handling the square terminal, and the procedures for coordinating closure with the Kiosk attendant. Designed to empower volunteers with both the skills and the spirit necessary to create a welcoming environment, this course ensures you're prepared to offer each visitor the perfect first impression.

"Stellar Welcomes: A Guide to the Star Party Kiosk" is an engaging and informative course designed specifically for volunteers who aim to dazzle guests with exceptional service at astronomical events. Under the guidance of Joe Caruselle, you'll delve into the universe of kiosk operations, learning everything from the art of a friendly greeting to the technical nuances of Square POS. This 45-minute journey will equip you with knowledge about locating and utilizing necessary materials, setting up your station to welcome attendees, and seamlessly checking people in. As the stars align, you’ll also gain expertise in cash drawer management and closing procedures, all while coordinating with the broader event team. By the end of this course, you'll be prepared to elevate the Star Party experience, ensuring every guest's first encounter is out of this world.

"Volunteer Essentials: Navigating Retail Spaces and Square POS" is an interactive 30-minute course designed to empower volunteers with the practical skills needed for efficient operation in a retail environment. Guided by the experienced instructor Joe, participants will gain hands-on knowledge of the Square Point of Sale system, familiarize themselves with the store's layout through visual aids such as pictures and recordings, and understand the secure handling of keys and money boxes. Ideal for newcomers or seasoned volunteers seeking a quick refresher, this course is tailored to build confidence and proficiency in managing sales transactions and navigating the shop floor with ease.